What are the principles of “Human Centered Design” and how can I put them into practice?

Direct Application Methods for HCD’s Core Values

  1. Identify the needs
  2. Develop interventions/strategies/solutions that meet those needs
  3. Test and learn from those interventions.
  1. Empathize
  2. Work Together, and
  3. Fail Effectively.

How will you and your team identify the current problems in the space?

Once having gathered key insights, how will you define the key problem area?

  1. Allow 2–5 minutes of personal synthesis. This provides time for an individual to clarify their own takeaways and insights. One insight per Post It.
  2. Allow each person to share out their insights to the group, placing their ideas into the center of the table or on a whiteboard or wall if the activity is done standing. This ensures that everyone’s voice gets heard.
  3. As a team, group and label the Post Its that are most similar. This provides a visual way to connect insights.
  4. As a team, decide on the top problem area to move forward with. (ex. We have 15 Post It’s about broken technology, and only 3 Post Its about furniture discomfort.)

Having identified the core problem, how will your team go about developing a solution?

Finally, how will your team execute their solution?

Upon conducting user feedback, refining your prototype, and implementing a final solution — you have solved your first problem using insights of Human-Centered Design.

But why…?

Ignoring our users doesn’t just “take away” from the glamour of our products, it can actually put our product in danger of doing the exact opposite of what we intended it to— increasing confusion, frustration, wasted time, or personal agency, in our original effort to create products that make our users conscious, happier, time-efficient, and personally capable.

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muses about • health, history, technology & human rights | works on • storytelling, user experience & design process

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Libby Hoffman

muses about • health, history, technology & human rights | works on • storytelling, user experience & design process